Customs Clearance

SCOPE OF SERVICES

• Consulting on import-export regulations by commodity type
• Electronic customs declaration (VNACCS system)
• HS code classification & duty determination
• Tax calculation and optimization (Import Duty, VAT, SCT, etc.)
• Preparation & verification of documentation (Invoice, Packing List, B/L, C/O, etc.)
• Acting on behalf of clients to work with customs authorities
• Handling specialized inspections (if required)
• Monitoring and managing clearance at ports/airports

In the context of rapidly growing international trade, customs procedures play a critical role in determining delivery speed, logistics costs, and regulatory compliance for businesses.

Orient Dragon Freight provides end-to-end Customs Clearance services, supporting companies in handling the entire import-export clearance process with accuracy, efficiency, and cost optimization.

KEY BENEFITS

Faster clearance time: minimize container detention and storage costs

Regulatory compliance: avoid errors in documentation, HS codes, and taxation

Cost efficiency: optimize import structures through FTAs and tax incentives

Risk reduction: quick handling of inspections and compliance procedures

One-stop solution: integrated services including transportation, customs clearance, and delivery

SPECIALIZED SERVICES BY CARGO TYPE 

We have extensive experience handling a wide range of commodities, each with distinct regulatory and inspection requirements:

1. FOOD & BEVERAGE

Food products are subject to strict regulations regarding food safety and quarantine controls.

Services include:

+ Product declaration registration

+ Import licensing (if required)

+ State inspection for food safety

+ Animal/plant quarantine procedures

+ Labeling consultation and compliance support

2. GARMENT & TEXTILE 

A key export sector heavily influenced by Certificates of Origin (C/O) and trade agreements.

Services include:

+ Import-export customs declaration

+ C/O consultancy (Form E, D, EUR.1, CPTPP, etc.)

+ Accurate HS code classification

+ Import duty optimization under FTAs

+ Support for processing and export manufacturing

3. FURNITURE 

Includes wooden products, decorative items, and finished or semi-finished furniture.

Services include:

+ Import/export customs declaration

+ Verification of timber origin (FSC, forestry compliance)

+ Consultation on regulations for wood and wood products

+ Handling specialized inspections if required

4. PROJECT CARGO

Applicable to heavy machinery, industrial equipment, and investment or ODA projects.

This category requires specialized expertise due to complex policies and preferential treatments.

Services include:

+ Consulting on import policies for investment projects

+ Tax exemption/reduction application (if eligible)

+ Preparation of tax-exempt goods lists

+ Declaration for oversized and overweight cargo

+ Coordination of transportation and installation

5. CONSTRUCTION MATERIALS

Includes steel, cement, bricks, and construction equipment.

Services include:

+ Import customs declaration

+ State quality inspection

+ Conformity certification (CR)

+ Consultation on technical standards under Vietnamese regulations

6. PHARMACEUTICAL

Pharmaceuticals are one of the key commodity groups we handle regularly, requiring strict control over regulatory compliance, product quality, and storage conditions. In practice, most challenges arise not from customs declaration itself, but from the lack of alignment between regulatory documents, commercial documentation, and actual transportation conditions.

With extensive experience in handling a wide range of pharmaceutical import shipments, Orient Dragon Freight goes beyond execution by supporting clients from the pre-arrival documentation review stage, minimizing potential risks at the port of entry.

Services include:

+ Review and verification of Marketing Authorization (MA) and import licenses for each shipment

+ Cross-checking and consulting on the consistency between regulatory documents and commercial documents (Invoice, Packing List, COA, Batch No., Expiry Date, etc.)

+ Customs declaration and handling of conditional inspection channels

+ Coordination with relevant authorities, including the Ministry of Health, for specialized inspections

+ End-to-end shipment monitoring to ensure timeline control and minimize port storage risks

+ GDP-compliant transportation, including handling of temperature-sensitive cargo under cold chain requirements.

WHY CHOOSE ORIENT DRAGON FREIGHT?

– Experienced professionals across multiple industries

– In-depth knowledge of Vietnamese and international customs regulations

– Extensive partner network

– Fast, accurate, and transparent processing system

– End-to-end support throughout the logistics chain

CONTACT US FOR CONSULTATION

We are ready to provide tailored customs clearance solutions that align with your cargo type and business model.